Landing page:
https://ferienplausch.feriennet.projuventute.ch/
General terms and conditions / Terms of participation
(only in German):
AGBs / Teilnahmebedingungen
Ferienplausch - How does it work?
The Ferienplausch for children aged from 6 to 16 years old works as described below:
1. Phase: Booking phase (from 6 May 2023)
During the booking phase, starting from 6 May 2023, you can book all the courses you would like. The faster you are the better. Course bookings are allocated on a first come first serve basis.
2. Phase: Booking phase after "Stichtag" (from 15 June 2023)
After the “Stichtag” (15 June 2023) it isn’t possible anymore to delete courses yourself. As from the “Stichtag” all courses in your account will be invoiced. The reason why the courses will be definite is because the organizer of the course has to calculate on a minimum / maximum of participants and often has to reserve and pay a location. These aspects are important in order to decide to run or if less than the minimum participants will attend to cancel the course. You can compare these conditions like if you buy a ticket for a concert. Once it is bought there is no refund. However, if you like to let an insurance cover costs like illness or accident, you can contact your insurance to see if you have coverage.
Please note that if the child can't participate due to illness or accident you'll get the course costs refunded. Herefor, we kindly ask you to send us the medical certificate.
3. Phase: Courses that haven’t reached the minimum amount of participants
Courses that haven’t reached the minimum amount of participants until the “Stichtag” will be cancelled. If this is the case for one of your bookings, you will receive an E-Mail to log into your account to see, which of your courses are confirmed and which had to be cancelled. In very unlikely cases courses can also be cancelled shortly before the date of the course, for example due to bad weather conditions or illness / accident of the organizer.
Courses with availability can be booked until three days before the course is taking place.
4. Phase: Payment
You will receive an e-mail before summer vacation indicating that the invoice is now prepared in your Ferienplausch-account and ready for payment.
For any questions or further information we are happy to help and support you (see: Kontakt).